Remove password from PDF files

Dealing with Password protected on Receipt Bot

Receipt-Bot cannot process documents that are password protected as the data is encrypted and cannot be accessed by the system.
Therefore, to get your password-protected documents processed by Receipt Bot, you must remove the password from the file and then upload it to Receipt Bot.
You have the following options to deal with password-protected files on Receipt Bot;

Option 1 – Remove Password from PDF Using Google Chrome

Google Chrome is the easiest option to remove a password from a PDF file, as you do not need to install any program.

Step 1 – Firstly, drag your password-protected PDF file and drop it in the Google Chrome tab to open it. Make sure you have the latest version of Google Chrome installed.

Firstly, drag your password-protected PDF file and drop

Step 2 – Once your PDF file is open, click on the “Print” option in the top right corner to print the password-protected PDF file to PDF.

Print

Step 3 – Now, select ‘Microsoft Print to PDF’ in the ‘Destination’ tab and Click the ‘Print’ button.

Microsoft Print to PDF’

Step 4 – A pop-up will appear on your screen; select the destination where you wish to save the PDF file without password protection and Click the ‘Save’ button.

‘Save’

Your pdf file should now be saved without any password protection, and it should now be ready to upload to the Receipt Bot app for data extraction.

Option 2 – Remove Password from PDF Using Adobe Reader

You can use ‘Adobe Acrobat Pro’ to remove the password from a protected PDF file. Following are the steps that need to be followed;

Step 1 – Open your password-protected PDF file in Adobe Acrobat Pro, click the ‘Lock icon’ in the left panel and click the ‘Permission Details’ link.

Permission Details

Step 2 – Go to the “Security” tab, and from the “Security Method” drop-down, select “No Security”.

Security

Step 3 – Now save the PDF file.

Now save the PDF file.

Your PDF file has now been saved without any password protection.

Option 3 – Upload Password Protected File via Email

If, for any reason, you cannot remove the passwords from your files manually and can not follow the steps above. You can still get your documents processed by the Receipt Bot by emailing documents to the document inbox of your Receipt Bot business.

Following are the steps you need to follow to upload your document to Receipt Bot via email:

Step 1 – Login to your Receipt Bot account.

Login to your Receipt Bot account

Step 2 – Select the relevant business for which you want to upload the document.

Select the relevant business for which

Step 3 – Navigate to the Business Dashboard page.

Navigate to the Business Dashboard page

Step 4 – Copy the document inbox email from the ‘Key Bookkeeping Information’ section.

Key Bookkeeping Information

Step 5 – Email the document to Receipt Bot’s document inbox for uploading.

Email the document to Receipt Bot

Note: The purpose of this guide is to assist users who need to process password-protected documents using Receipt Bot and in no way guide them about accessing unauthorised PDF files.

Frequently Asked Questions


No, Receipt Bot cannot process password-protected files due to encryption. To upload, you must remove the password using one of the provided options.


A: Open the file in Google Chrome, print it to PDF, and save it without a password.


A: Yes, open the PDF in Adobe Acrobat Pro, adjust security settings to “No Security,” and save the file.


A: If unable to remove passwords manually, forward the password-protected document to Receipt Bot’s document inbox via email.


A: Login to Receipt Bot, select the relevant business, copy the document inbox email from the Business Dashboard, and forward the document for uploading.

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